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Workers' compensation billing

Workers' Compensation Billing Services That Get Nevada Providers Paid in Full

You treated the injured worker. Now the insurer, the TPA, and the adjuster all stand between your practice and the payment. Our workers' comp medical billing team works every claim to Nevada's rules: the C-4 filed on time, every service coded to the Nevada Medical Fee Schedule, and every reduction challenged before the appeal window closes.

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Therapist treating an injured worker's shoulder

What Is Workers' Comp Medical Billing,
and Why Do Clean Bills Still Stall?

Workers' compensation medical billing is the process of billing a workers' comp insurer, self-insured employer, or third-party administrator (TPA) for care given to an employee injured on the job. In Nevada, payment is set by the state's Medical Fee Schedule, not by a negotiated contract, and every bill must tie to an open, accepted claim with the right reports attached.

Get any of those pieces wrong and the bill stalls. Get all of them right, and workers' comp becomes one of the most dependable payers in your mix.

Why Workers' Comp Can't Be
Billed Like Health Insurance

Health insurance billingWorkers' compensation billing
Who paysThe patient's health planThe employer's workers' comp insurer, self-insured employer, or TPA
What's verifiedEligibility and benefitsClaim number, claim acceptance, employer, adjuster, and authorized treatment
How payment is setContracted rates or plan allowed amountsThe Nevada Medical Fee Schedule
Patient cost shareCopays, coinsurance, deductiblesNone on an accepted claim; the injured worker isn't billed for covered care
PaperworkClaim formClaim form plus the C-4, progress reports (D-39), and treatment notes
DisputesPayer appealsInsurer reconsideration, then a billing appeal to the Nevada DIR
Case milestonesNoneIME, maximum medical improvement (MMI), permanent partial disability (PPD) rating, claim closure

Find out what your workers' comp claims are really owed.

Six Ways Nevada Practices Lose Workers' Comp Revenue,
and How We Stop Each One

A late or incomplete C-4.

Nevada expects it within 3 working days of treatment. Without it, the claim may never open.

Billing before the claim is accepted.

Insurers have 30 days to accept or deny. Bills sent into that gap, without tracking, are often lost.

Reports that don't travel with the bill.

Without progress notes and a current D-39, payment waits.

Fee schedule reductions accepted without question.

Modifier and bundling errors cut payments, and nobody checks the EOB.

Missed appeal windows.

A billing dispute has to reach the DIR within 60 days of the EOB.

Adjusters who never call back.

Claims without structured follow-up simply age.

Nevada's Workers' Comp Rules,
Mastered So Your Team Doesn't Have To

Nevada's workers' comp system is governed by NRS and NAC Chapters 616 and 617: the Nevada Industrial Insurance Act and the Nevada Occupational Diseases Act. The Workers' Compensation Section of the Division of Industrial Relations (DIR) publishes the Nevada Medical Fee Schedule, investigates medical billing complaints, and decides provider billing appeals.

Every payment depends on a sequence of forms and deadlines. Miss one, and a valid bill can become uncollectible.

Every Nevada Form and Deadline That Decides Whether You Get Paid

Form or stepWhoDeadlineWhy it matters for billing
C-4: Employee's Claim for Compensation / Report of Initial TreatmentTreating provider, with the injured workerWithin 3 working days of treatmentOpens the claim; a physician must countersign it
C-3: Employer's Report of Industrial InjuryEmployerWithin 6 working days of receiving the C-4Confirms the employer's account of the injury
Claim decisionInsurer or TPAWithin 30 daysDetermines whether the bill will be paid
D-39: Physician's Progress Report and work statusTreating providerAt each visit where work status is set or changesSupports ongoing treatment, and lost-time benefits
Medical billProviderGenerally within 90 days of the date of serviceLate bills risk denial, unless there's good cause
Billing disputeProviderWithin 60 days of the EOB/EOR, to the DIRThe only route to recover an improper reduction or denial
D-35: Request for PPD evaluationInsurer, after a stable and ratable reportRating scheduled within 30 daysMoves the claim toward closure

Medical-only vs. lost-time claims. A claim becomes lost-time when the worker is off for 5 consecutive days, or 5 days within a 20-day period. Lost-time claims bring more reporting, closer insurer review, and more scope for disputes, so the paperwork has to be exact.

Paid to the Nevada Medical Fee Schedule, Never Below It

Nevada's Medical Fee Schedule sets the maximum payment for each service, along with its own rules for modifiers, bundling, and documentation. It's updated regularly, and insurers pay the lower of your charge or the scheduled amount. We code and price each service to the current schedule, and check every EOB against it, so reductions are caught and challenged.

Authorizations Secured Before Treatment, Not After the Denial

Many services need prior authorization from the insurer or its managed care organization, including surgery, advanced imaging, extended therapy, and referrals. Care outside Nevada has its own rules. We request authorizations before scheduling, track their expiration dates and visit limits, and hold bills that would otherwise deny.

Workers' Comp Records, Shared Only as Each Claim Requires

HIPAA permits providers to share records needed for workers' comp claims with insurers and employers, as state law requires. We send only what each claim needs, and handle every record under our HIPAA compliance program.

See HIPAA compliance →

Treating an Auto Injury? Nevada Bills It Differently

Nevada is an at-fault auto insurance state, not a no-fault state, so auto-accident care is billed to auto medical payments coverage, liability insurers, health plans, or attorney liens. That calls for a different workflow. If an employee is injured while driving for work, the claim goes through workers' comp first.

Workers' Compensation Billing Services
That Cover Every Step to Payment

We run workers' comp as its own revenue cycle, separate from your health insurance billing, because it plays by different rules from the first visit.

01

Claim intake and verification

At the first visit, we capture the claim number, date of injury, employer, insurer or TPA, and adjuster. We confirm claim status before any bill goes out: accepted, denied, or under investigation.

02

C-4 and form compliance

We make sure the C-4 is completed, countersigned, and filed within 3 working days. We also track D-39 progress reports and work-status updates at every visit that needs one.

03

Authorization management

We request prior authorizations for surgery, imaging, therapy, and referrals, then track approved visits and expiration dates so treatment never outruns its approval.

04

Coding to the Nevada Medical Fee Schedule

Certified coders assign CPT, HCPCS, and ICD-10-CM codes with Nevada's modifier and bundling rules, and price every line to the current schedule.

05

Bill submission with supporting reports

We submit professional bills on the CMS-1500 and facility bills on the UB-04, with the treatment notes and reports each insurer requires, well inside the 90-day billing window.

06

Adjuster and TPA follow-up

Every open bill gets scheduled, documented follow-up, with escalation to supervisors when an adjuster goes silent.

07

EOB review and underpayment recovery

We check every explanation of benefits or review against the fee schedule, and challenge incorrect reductions, bundling, and unpaid lines.

08

Denials and DIR billing appeals

We request reconsideration from the insurer first. If that fails, we file the billing appeal with the DIR within 60 days of the EOB, with the records that support it.

09

Denied and disputed claims

When compensability is denied, we hold bills, track the injured worker's appeal, and, where Nevada rules allow, bill the patient's health plan with the denial on file, so the balance isn't stranded.

10

Case milestones

We track IMEs, MMI determinations, PPD ratings, and return-to-work dates, and adjust billing as the claim moves toward closure.

11

Multi-provider coordination

When physicians, therapists, and imaging centers treat the same injury, we keep every bill under the right claim number and prevent duplicates.

12

Payment posting and reporting

We post every payment, reconcile it against the fee schedule, track late-payment interest where it applies, and report collections, denial trends, and aging by insurer each month.

From First Visit to Final Payment:
Our 7-Step Workers' Comp Process

  1. 1

    Open the case right.

    Capture claim details at the first visit, and file the C-4 within 3 working days.

  2. 2

    Confirm acceptance and authorization.

    Verify claim status and approved treatment before billing.

  3. 3

    Code and bill to the schedule.

    Code to the Nevada Medical Fee Schedule, attach the reports, and submit within days, not weeks.

  4. 4

    Follow up relentlessly.

    Work adjusters and TPAs on a set schedule until each bill is paid.

  5. 5

    Audit every payment.

    Compare each EOB with the fee schedule, and catch reductions.

  6. 6

    Appeal what's wrong.

    Request reconsideration, then appeal to the DIR within 60 days.

  7. 7

    Close the case cleanly.

    Track MMI, ratings, and closure, so nothing is left open.

Have workers' comp bills aging past 60 days?

Built for Nevada Practices
That Treat Injured Workers

We bill workers' compensation for Nevada providers who treat injured workers, including:

  • Occupational medicine and urgent care clinics. See Urgent care billing.
  • Orthopedic surgeons and ambulatory surgery centers.
  • Physical and occupational therapists, and chiropractors.
  • Pain management and neurology practices. See Neurology billing.
  • Imaging centers and laboratories.
  • Primary care practices treating workplace injuries. See Primary care billing.
  • Psychologists and psychiatrists treating work-related mental health claims. See Behavioral health billing.

We work with insurers, self-insured employers, and TPAs across Las Vegas, Henderson, Reno, Carson City, and the rest of Nevada.

Transparent Pricing: You Pay Only When You're Paid

Workers' compensation billing is included in our standard plans, at 4–5% of net collections, with no setup fee and a 60-day exit. Aged workers' comp AR can be recovered on contingency: you pay only on what we collect.

Commitments We Put in Writing,
Not in Fine Print

C-4s tracked to the 3-working-day deadline on every new injury.

Bills submitted within 24 hours of receiving complete documentation.

Every EOB checked against the Nevada Medical Fee Schedule.

Every reduction and denial worked within 5 business days, and DIR appeals filed well inside the 60-day window.

A named account manager who replies the same business day.

BAA signed before we see any patient data.

Workers' Compensation Billing
Questions Nevada Providers Ask Us

Can't find what you need? Our Nevada team answers every question before you commit.

They cover the full workers' comp revenue cycle: claim verification, C-4 and D-39 tracking, prior authorization, coding to the Nevada Medical Fee Schedule, bill submission with reports, adjuster follow-up, EOB review, denials, DIR billing appeals, and payment posting.

NRS 616C.136 sets deadlines for insurers to act on a complete bill, and requires interest when they pay late. The clock starts only when the bill and its required documentation are complete, which is why we send everything together.

Generally within 90 days of the date of service. A later bill may be accepted only for good cause, so we submit within days of each visit.

The C-4 is the Employee's Claim for Compensation and Report of Initial Treatment. The treating provider completes it with the injured worker and files it within 3 working days of treatment. It opens the workers' comp claim.

The D-39 is the treating physician's progress report and work-status certification. It documents whether the worker can work, with or without restrictions, and supports continued treatment and lost-time benefits.

Not for covered treatment on an accepted claim. If the claim is denied, other coverage may apply, and we follow Nevada's rules before any balance is billed to the patient.

Start with reconsideration from the insurer. If that doesn't resolve it, file a billing appeal with the DIR within 60 days of the EOB. We handle both, with the records that support your claim.

Some insurers and self-insured employers use panels or managed care organizations for treating providers. We confirm the insurer's requirements before the first visit, so you're paid for the care you give.

Yes. Therapy and chiropractic bills depend on authorized visit counts and timed-code rules under the fee schedule, and we track both.

Stop Chasing Adjusters. Start Collecting What Your Care Has Earned.

Send us your open workers' comp AR. We'll show you which bills can still be paid, which reductions are worth appealing, and where your process is losing time. You get a written review within 5 business days, at no cost.

Call (631) 652-3106

Please don't include patient information. We sign a BAA before reviewing any claim data.